Privacy Policy

Last updated: 15 October 2026

This notice explains how Pharemark Ltd (“Pharemark”, “we”, “us”) handles personal information when you visit our website or contact us. Pharemark Ltd is the controller for personal information we collect for our own business purposes.

Contact

For privacy enquiries, requests or complaints, email info@pharemark.com. Our company is registered in England and Wales under number 17498497. Registered office: 21 Devonshire Road, Dover, Kent, CT17 0AX, United Kingdom.

Information we handle

If you email us, we may receive your name, email address, organisation, message and any information you choose to provide. Our website host and related technical providers may process technical data such as IP addresses, browser details, request logs and security events to deliver and protect the website. We do not currently provide website user accounts or a checkout service.

Why we use it and lawful bases

We use enquiry details to respond to messages and manage business relationships, relying on our legitimate interests in handling enquiries, or steps requested before entering a contract where applicable. We use technical and security information where necessary for our legitimate interests in operating a reliable and secure website, and retain information where required to meet legal obligations. We do not use enquiry details for unsolicited marketing without an appropriate legal basis.

Sharing and international processing

Information may be processed by service providers supporting website hosting, email and IT administration, including Cloudflare and Microsoft. Their processing locations may include countries outside the UK; where UK data protection law requires safeguards for international transfers, we expect relevant contractual or other approved protections to apply. We may also share information where legally required. When you follow a supplier link, that supplier processes information under its own privacy policy.

How long we keep information

We retain enquiries only for as long as reasonably needed to respond, manage related business matters and meet applicable legal requirements. Technical logs are retained according to the relevant hosting or security service settings. We periodically review information and delete it when no longer needed.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction, portability or object to certain processing. You can contact us using the address above. You may also complain to the UK Information Commissioner's Office at ico.org.uk.

Cookies and changes

See our Cookie Policy for information about cookies and similar technologies. We may update this notice as our services change; the date above indicates the latest version.